Problem

Our pharmaceutical clients require voice of customer insights from healthcare professionals (HCP) for strategic and major tactical decisions. The problem is obtaining the voice of customer insights from the right HCPs at the right time is time consuming and expensive.

Solution

KeyOps leverages its network of HCPs and our software platform to rapidly tap into the collective wisdom of HCPs that matter the most to our clients. KeyOps has multiple insight generation products to get the right insights in a timely fashion. Breadth (rapid surveys) and depth (digital advisory) can be achieved efficiently using our proprietary software platforms.

Features include:

• AI-powered

• Analytics dashboard

• Healthcare professional targeted

• Mobile responsive

• Rapid results delivery

• Scalable technology

Traction

• 30+ pharmaceutical clients across Canada & US

Business model

• Insights as a Service (IaaS). Turned traditional ‘one off’ model into subscription service.